Booking Terms and Conditions

Terms and Conditions:

Payments:
The remaining fee is payable immediately after the performance. Payment is to be made via cash only. We are unable to accept cheques in person.

Cancellations:
In the event of a cancellation the following conditions apply.

1) Provided the party is cancelled within 14 days of the date in which you originally booked your party date and rebooked for another date convenient to both parties, no cancellation fee will be payable.
2) Should the performance be cancelled by the client within twenty one days of the engagement date the full fee, less estimated travel cost, will be payable.
3) Should the party be cancelled by yourself at any time from initial booking (and not rebooked), a £50 admin fee will be charged.
4) Under no circumstances will alterations or cancellations be accepted on our voicemail service.
5) In cases of ‘Force Majeure’ (which shall be known as war, fire, death, illness or other capacity certified by a properly qualified medical practitioner, epidemic, accident, civil commotion, national calamity, order of Government or Local Authority having jurisdiction in the matter, changes in law, foreign government policy, act of God), which are not attributable to any act or failure to take preventive action by the Treasure Box Parties or the client, then Treasure Box Parties or the client may cancel this booking without penalty other than loss of payment already made.

The Show:
1) The performance will be held indoors or in a three/four sided marquee.
2) No food should be served to the children during the performance please as they need both hands to participate fully. This also prevents spills, mess and (most importantly!) choking.

Photography and filming / Performance copyrights
This is your party and your memories so feel free to photograph and or film any part of the show for your own personal use. You may post still images of the performance on social media sites but please do not upload video of our performance on to social media or video sharing sites. Copyright in the performance and characterisations remains wholly the property of Treasure Box Parties.